I’m Deaf. When TNT Sports on Amazon Prime has no subtitles, I am shut out — before the match, during the match, and after the match. No access to the pre-match build-up. No access to live commentary. No access to post-match analysis, interviews, or reaction. I raised this issue by email back in November 2025 . My TNT complaint case reference is 23342785, dated Friday 8 November 2025 . The response at the time confirmed that subtitles were not available on all content. This