top of page

šŸ“ŗ BBC Action Line – Is It Truly Accessible Before It’s Too Late? 🚨

Updated: Aug 18



After every trauma-related TV program, BBC Action Line appears, offering "support." But what if the 18 million people in the UK with hearing loss cannot hear the phone? šŸ“žšŸš«



Deaf Lives Matter: BBC Action Line? Illustration showing communication barriers

šŸ—£ First language matters! Many Deaf individuals use:

šŸ”¹ British Sign Language (BSL) šŸ‘ – A distinct language, not just "visual English."

šŸ”¹ Written English šŸ“– – But phone calls aren’t always an option.


🚨 In a crisis, every second counts. 🚨


āŒ No text-direct numbers

āŒ No BSL-English bridging services

āŒ No text relay without face-to-face interpreters


āš ļø If they can’t hear the phone, how can they access help before it’s too late? āš ļø


šŸ”“ Trigger Warning: This post discusses urgent accessibility issues related to mental health and suicide prevention. While not suitable for younger readers, they too need proper support.


BBC Action Line, do better. Deaf lives matter. šŸ’™


Recent Posts

See All

Comments


Tim Scannell Accessibility Consultant Logo

© 2024 - 2025  by Tim Scannell Accessibility Consultant. 

bottom of page