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💡 Power Cuts & Accessibility – We Need to Talk About 105


Yesterday, I saw a National Grid vehicle nearby and experienced a power cut. The standard advice?


"Call 105."


But what happens if you're:



Deaf or hard of hearing?

Blind or Deafblind?

Non-verbal?

Don’t speak or read English?

Unable to make phone calls due to a disability?


📞 "Call 105" isn’t enough.


There’s no official app, no SMS-based option, and for many, no easy way to report or get updates.


While services like Relay UK and the Priority Services Register exist, most people are unaware of them, and not every electricity provider offers accessible alternatives, such as British Sign Language (BSL) or multilingual support.



⚠️ In 2025, accessibility should be built-in, not an afterthought.



I’m sharing this to raise awareness and ask:


👉 Can we do better?

👉 Where is the inclusive, text-first, multilingual app for emergencies like this?



If you're working in energy, accessibility, or tech and let’s talk.


If you've experienced this too, I’d love to hear your story.


 
 
 

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