š Inspiration from the U.S.: Accessibility That Benefits Everyone
- Tim Scannell
- May 16
- 1 min read
Updated: Jun 1
We encourage mobile companies in the UK, Europe, and beyond to take a look at what T-Mobile USA is doing to support the Deaf and hard-of-hearing community.
š± T-Mobileās Accessibility Commitment Includes:ā In-house ASL interpretersā Direct Video Relay Services (VRS)ā ASL customer support via video callsā Deaf-friendly devices & accessibility-focused mobile plansā Inclusive outreach and employment for Deaf professionals
š Learn more: š T-Mobile Accessibility
š Why It Matters: Not Just Inclusion, Smart Business
Accessibility isn't just a legal or ethical box to tick, it's smart business:
š¬ Builds trust with Deaf and disabled customersš Boosts your brand reputation for inclusionš° Expands customer loyalty & market reachš¤ Enhances service quality through better communicationš Positions you as a global leader in accessibility
š” Final Thought
Deaf people are customers too. They deserve the same access, respect, and quality service as everyone else.
We invite companies worldwide to follow T-Mobileās lead. Invest in accessibility, itās inclusion, impact, and innovation.
š A Note on Global Sign Languages
While T-Mobile uses ASL (American Sign Language), every country has its official sign language:
š¬š§ BSL ā British Sign Language
š«š· LSF ā Langue des Signes FranƧaise
šØš¦ LSQ ā Langue des Signes QuĆ©bĆ©coise
š®šŖ ISL ā Irish Sign Language
š©šŖ DGS ā Deutsche GebƤrdensprache
š¦šŗ Auslan ā Australian Sign Language...and many more.
Each has unique grammar, culture, and identity.A global accessibility strategy must respect and include native sign languages.
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