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🌍 Breaking Down Communication Barriers: Pedius vs. RogerVoice for the Deaf and Hard-of-Hearing Community 🌍

In the age of accessibility technology, tools like Pedius and RogerVoice are reshaping the way the Deaf and hard-of-hearing community communicate. While both offer valuable speech-to-text and text-to-speech solutions, they still face challenges, especially when it comes to emergency communication. 🤔



🔑 Pedius:


Two-way Communication: Converts speech-to-text for conversations and text-to-speech for replies 📝🔊


Private & Direct Communication: No third-party interpreters, ensuring confidentiality 🔒


Multilingual Support: Real-time communication across languages 🌏




📞 RogerVoice:


Seamless Integration: Works directly with your phone system to make and receive calls 📱


Real-time Transcription: Instant text transcriptions during calls ⏱️


Privacy & Accessibility: Secure, private communication without interpreters 🔐



💡 The Gap in Communication: Emergency Call-Backs One major issue remains: call-back functionality during both emergency and non-emergency situations. While services like 999BSL are a crucial lifeline for initiating communication with BSL interpreters, what happens when a follow-up call is needed? 🔄



999BSL is fantastic for connecting with interpreters during the initial call, but there’s still a gap in receiving call-backs for ongoing emergencies or non-urgent follow-ups. The system doesn’t yet account for seamless communication after the first interaction. ❌




💬 What’s the Solution?


Sign-Speak API: Imagine a future where sign language can be converted into audio or text, and vice versa. In emergency situations, this could allow for smooth, real-time communication between BSL-speaking patients and ambulance doctors, for example, breaking down language barriers without relying on interpreters in the field. 🚑🤝



Face-to-Face Communication: In an ideal world, face-to-face communication would be perfect for emergency services. Real-time sign language interpretation could be paired with audio or text to ensure no miscommunication occurs. The integration of Sign-Speak API into emergency services could be a game-changer. 🌟



But here’s the dilemma: When it comes to call-backs for non-emergencies or follow-up emergencies, the gap still exists. 999BSL works for immediate contact, but how do we bridge that gap for continued communication? 🤔📞



📲 How can we improve call-back functionality? Should we create systems that allow emergency services to contact BSL interpreters on follow-up calls, or build a more integrated system that ensures seamless communication post-emergency? 🔄



Let’s explore how future tech can make emergency services even more accessible and improve ongoing communication for the Deaf and hard-of-hearing community. 👂💬



 
 
 

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